People
Clients, staff, and the role that may approve a withdrawal.
Admin
The console the night desk already knows.
Users, IB trees, trade groups, tickets, deposits, and withdrawals. Roles so sales, ops, and risk do not share one password.
On the desk
What admin is responsible for
If it changes money, a group, or a tree, it should leave a reason.
IB trees
Masters, levels, commission profiles, and a rebuild after a split.
Trade groups
Symbols, leverage, and who may open which account.
Money queue
Deposits and withdrawals with hold, release, and a note.
Tickets
Support beside the client, not in a separate helpdesk island.
Reasons
Templates for the decisions you have to explain later.
White-label admin.
Your staff, your permissions, your domain.